How to Set Call Forwarding on Safaricom: A Step-by-Step Guide
Are you tired of missing important calls when you’re not available to answer them? Do you wish there was a way to ensure that your callers can reach you even when you’re not by your phone? Look no further! Learning how to set call forwarding on Safaricom is a simple yet powerful way to manage your calls and stay connected with your loved ones, colleagues, and clients. In this article, we’ll take you through a step-by-step guide on how to set call forwarding on Safaricom, so you can stay on top of your calls and never miss a beat.
What is Call Forwarding, and How Does it Work?
Call forwarding is a feature that allows you to redirect incoming calls to another phone number. This can be useful in a variety of situations, such as when you’re traveling, in a meeting, or simply don’t want to be disturbed. When you set up call forwarding on Safaricom, any incoming calls to your phone will be automatically forwarded to the designated phone number. This means that you can receive calls on a different phone, such as your office phone or a colleague’s phone, even if you’re not physically present.
There are different types of call forwarding, including unconditional call forwarding, busy call forwarding, and no-answer call forwarding. Unconditional call forwarding forwards all incoming calls to the designated phone number, while busy call forwarding only forwards calls when your line is busy. No-answer call forwarding, on the other hand, forwards calls when you don’t answer them within a certain time period.
How to Set Call Forwarding on Safaricom Using USSD Codes
Setting up call forwarding on Safaricom is a straightforward process that can be done using USSD codes. Here’s how to do it:
To set up unconditional call forwarding on Safaricom, dial *402* followed by the phone number you want to forward calls to, and then #. For example, if you want to forward calls to 0722000000, you would dial *402*0722000000#. Once you’ve entered the code, press the call button to activate call forwarding.
To set up busy call forwarding on Safaricom, dial *404* followed by the phone number you want to forward calls to, and then #. For example, if you want to forward calls to 0722000000 when your line is busy, you would dial *404*0722000000#. Once you’ve entered the code, press the call button to activate call forwarding.
To set up no-answer call forwarding on Safaricom, dial *405* followed by the phone number you want to forward calls to, and then #. For example, if you want to forward calls to 0722000000 when you don’t answer within 20 seconds, you would dial *405*20*0722000000#. Once you’ve entered the code, press the call button to activate call forwarding.
How to Set Call Forwarding on Safaricom Using the MySafaricom App
If you prefer a more visual approach, you can also set up call forwarding on Safaricom using the MySafaricom app. Here’s how to do it:
Download and install the MySafaricom app on your phone, and then log in using your Safaricom phone number and password.
Tap on the “Services” tab at the bottom of the screen, and then select “Call Management” from the list of options.
Select “Call Forwarding” from the list of options, and then choose the type of call forwarding you want to set up (unconditional, busy, or no-answer).
Enter the phone number you want to forward calls to, and then tap “Save” to activate call forwarding.
Tips and Tricks for Using Call Forwarding on Safaricom
Here are some tips and tricks to keep in mind when using call forwarding on Safaricom:
Make sure to test your call forwarding setup by calling your phone number from another phone to ensure that calls are being forwarded correctly.
Remember to deactivate call forwarding when you’re no longer using it, as it may incur additional charges.
Use call forwarding in conjunction with other Safaricom services, such as call divert, to create a customized call management system that meets your needs.
Take advantage of Safaricom’s customer support services if you’re having trouble setting up or using call forwarding on your phone.
By following these simple steps and tips, you can easily set up call forwarding on Safaricom and start managing your calls like a pro. Whether you’re a busy professional or just someone who wants to stay connected with loved ones, learning how to set call forwarding on Safaricom is a valuable skill that can help you stay on top of your calls and never miss a beat.
Setting Up Call Forwarding on Safaricom: A Step-by-Step Guide
Now that you know the benefits of call forwarding, let’s dive into the nitty-gritty of setting it up on your Safaricom line. Below, we’ve outlined the simple steps to follow:
| Call Forwarding Type | Activation Code | Deactivation Code |
|---|---|---|
| Forward all calls | *43# | #43# |
| Forward when busy | *67*PhoneNumber# | #67# |
| Forward when no answer | *61*PhoneNumber# | #61# |
| Forward when unreachable | *62*PhoneNumber# | #62# |
Mastering Call Forwarding on Safaricom: Next Steps
The table above provides a clear outline of the different call forwarding options available on Safaricom and the corresponding activation and deactivation codes. By following these simple steps, you can ensure that you never miss an important call again.
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Frequently Asked Questions about Mastering Call Forwarding on Safaricom
What is call forwarding on Safaricom?
How do I set up call forwarding on Safaricom?
To set up call forwarding on Safaricom, dial **21* followed by the number you want to forward calls to, and then #. For example, **21*0722000000#. You can also use the Safaricom menu by dialing *100# and following the prompts.
Can I forward calls to a number outside of Kenya?
Yes, you can forward calls to a number outside of Kenya, but you’ll need to ensure that the number is in international format, starting with + and followed by the country code and the phone number. For example, **21*+254722000000#. Note that international call forwarding rates may apply.
Can I set up call forwarding for specific times or situations?
Yes, Safaricom allows you to set up call forwarding for specific times or situations, such as when you’re busy, unavailable, or out of reach. You can use the *100# menu to set up call forwarding for different scenarios.
Will I be charged for call forwarding on Safaricom?
Yes, you’ll be charged for call forwarding on Safaricom, depending on the type of forwarding you’ve set up. For example, forwarding calls to another Safaricom number will be charged at the same rate as a regular call. Forwarding calls to an international number will be charged at international rates. Check with Safaricom for the latest rates and tariffs.