How to Forward Safaricom Calls: A Step-by-Step Guide
Are you tired of missing important calls when you’re not available on your Safaricom line? Do you want to ensure that you never miss a call from a client, family member, or friend? Learning how to forward Safaricom calls is the solution you’ve been looking for. In this article, we’ll take you through a step-by-step guide on how to forward Safaricom calls, so you can stay connected and never miss a call again.
Understanding Call Forwarding on Safaricom
Before we dive into the process of how to forward Safaricom calls, it’s essential to understand what call forwarding is and how it works. Call forwarding is a feature that allows you to redirect incoming calls to another phone number. This feature is especially useful when you’re not available on your primary line, and you want to ensure that your callers can still reach you.
Safaricom offers a call forwarding feature that allows you to forward calls to another Safaricom number or even a number from a different network. This feature is available on both prepaid and postpaid lines, and it’s easy to set up.
How to Forward Safaricom Calls to Another Number
To forward Safaricom calls to another number, you’ll need to follow these simple steps:
1. Dial **21* followed by the phone number you want to forward calls to, and then #. For example, if you want to forward calls to 0722123456, you’ll dial **21*0722123456#. Press the call button to activate the call forwarding feature.
2. Once you’ve activated call forwarding, you’ll receive a confirmation message from Safaricom indicating that the feature has been activated successfully.
3. To deactivate call forwarding, dial ##21#. This will cancel the call forwarding feature, and your calls will no longer be forwarded to the designated number.
How to Forward Safaricom Calls to Voicemail
If you want to forward Safaricom calls to voicemail, you can do so by following these steps:
1. Dial **62* followed by your voicemail number, and then #. For example, if your voicemail number is 0722123456, you’ll dial **62*0722123456#. Press the call button to activate the call forwarding feature.
2. Once you’ve activated call forwarding to voicemail, you’ll receive a confirmation message from Safaricom indicating that the feature has been activated successfully.
3. To deactivate call forwarding to voicemail, dial ##62#. This will cancel the call forwarding feature, and your calls will no longer be forwarded to voicemail.
How to Forward Safaricom Calls When Busy or Unavailable
Sometimes, you may be busy or unavailable to take calls. In such cases, you can forward Safaricom calls to another number or voicemail using the following steps:
1. Dial **67* followed by the phone number you want to forward calls to, and then #. For example, if you want to forward calls to 0722123456, you’ll dial **67*0722123456#. Press the call button to activate the call forwarding feature.
2. Once you’ve activated call forwarding when busy or unavailable, you’ll receive a confirmation message from Safaricom indicating that the feature has been activated successfully.
3. To deactivate call forwarding when busy or unavailable, dial ##67#. This will cancel the call forwarding feature, and your calls will no longer be forwarded to the designated number.
Tips and Tricks for Forwarding Safaricom Calls
Here are some tips and tricks to keep in mind when forwarding Safaricom calls:
– Always ensure that you have sufficient airtime to activate and maintain the call forwarding feature.
– You can forward calls to a maximum of 5 numbers.
– Call forwarding may not work when you’re roaming or using a different network.
– You can deactivate call forwarding at any time by dialing the relevant deactivation code.
– Call forwarding may incur additional charges, depending on your Safaricom tariff plan.
By following these simple steps and tips, you can easily forward Safaricom calls and stay connected with your loved ones, clients, and business associates. Remember to always check your Safaricom balance and tariff plan to ensure that you’re not incurring additional charges.
Now that you know how to forward Safaricom calls, you can enjoy the convenience and flexibility of staying connected, even when you’re not available on your primary line.
Forwarding Safaricom Calls: A Step-by-Step Guide
Now that we’ve discussed the benefits of call forwarding, let’s dive into the nitty-gritty of how to forward Safaricom calls. The process is relatively straightforward, and the following table will walk you through it.
| Step | Instructions | Example |
|---|---|---|
| 1. Activate Call Forwarding | Dial *43# and press the call button | Forward all calls to another number (e.g., 0722123456) |
| 2. Forward All Calls | Dial **21*0722123456# and press the call button | Forward all calls to another number (e.g., 0722123456) |
| 3. Forward Busy Calls | Dial **67*0722123456# and press the call button | Forward calls when your line is busy to another number (e.g., 0722123456) |
| 4. Forward Unanswered Calls | Dial **61*0722123456# and press the call button | Forward calls that go unanswered to another number (e.g., 0722123456) |
| 5. Deactivate Call Forwarding | Dial ##43# and press the call button | Stop forwarding calls to another number |
Conclusion
As you can see, forwarding Safaricom calls is a relatively simple process. By following the steps outlined in the table above, you can ensure that you never miss an important call again. Whether you’re busy, unavailable, or simply want to redirect calls to another number, call forwarding is an essential feature that can greatly improve your communication experience.
At Kopacash, we understand the importance of staying connected. That’s why we offer a range of services designed to help you manage your calls and stay in touch with your loved ones. Want to learn more about our call management solutions? Visit our website today to explore our features and discover how we can help you take control of your calls.
Frequently Asked Questions on Forwarding Safaricom Calls
What is call forwarding and how does it work on Safaricom?
Call forwarding is a feature that allows you to redirect incoming calls to another phone number. On Safaricom, you can forward calls to another Safaricom number or to an international number. When someone calls your Safaricom number, the call will be automatically redirected to the forwarded number.
How do I activate call forwarding on my Safaricom line?
To activate call forwarding on your Safaricom line, dial **21* followed by the phone number you want to forward calls to, and then #. For example, **21*0722000000#. You will receive a confirmation message once the service is activated.
Can I forward calls to an international number?
Yes, you can forward calls to an international number. However, you will need to dial the international dialing code followed by the phone number. For example, if you want to forward calls to a UK number, you would dial **21*0044123456789#. Note that international call forwarding rates will apply.
How do I deactivate call forwarding on my Safaricom line?
To deactivate call forwarding, dial ##21#. You will receive a confirmation message once the service is deactivated. Alternatively, you can dial *100# and follow the prompts to deactivate call forwarding.
Will call forwarding affect my airtime balance?
Yes, call forwarding will affect your airtime balance. You will be charged for the forwarded calls at the prevailing call rates. If you are forwarding calls to an international number, you will be charged international call rates. It’s essential to monitor your airtime balance to avoid running out of credit.