How to Divert Calls to Another Number Safaricom: A Step-by-Step Guide
Are you tired of missing important calls while you’re away from your phone or experiencing poor network coverage? Do you want to know how to divert calls to another number Safaricom? This handy feature allows you to forward incoming calls to another phone number, ensuring you never miss a call again. In this article, we’ll take you through a step-by-step guide on how to divert calls to another number Safaricom.
Understanding Call Divert on Safaricom
Before we dive into the process, it’s essential to understand what call divert is and how it works on Safaricom. Call divert, also known as call forwarding, is a feature that allows you to redirect incoming calls to another phone number. This feature is particularly useful when you’re traveling, have a poor network signal, or want to receive calls on a different phone.
Safaricom, Kenya’s leading telecommunications company, offers call divert services to its subscribers. The service is available on both prepaid and postpaid plans, and you can activate it using a simple USSD code or through the MySafaricom app.
How to Divert Calls to Another Number Safaricom Using USSD Code
To divert calls to another number Safaricom using a USSD code, follow these steps:
1. Dial **21* followed by the phone number you want to divert calls to, then #. For example, **21*0722000000#.
2. Press the call button to activate the call divert service.
3. You will receive a confirmation message indicating that the call divert service has been activated successfully.
Note that the **21* code is for unconditional call divert, which means all incoming calls will be diverted to the specified number. If you want to divert calls only when your phone is busy or unreachable, use **67* or **62* respectively, followed by the phone number and #.
How to Divert Calls to Another Number Safaricom Using MySafaricom App
If you prefer a more visual approach, you can use the MySafaricom app to divert calls to another number Safaricom. Here’s how:
1. Download and install the MySafaricom app on your phone.
2. Launch the app and log in to your Safaricom account.
3. Tap on the “Services” tab and select “Call Management.”
4. Choose “Call Divert” and select the type of divert you want (always, busy, or unreachable).
5. Enter the phone number you want to divert calls to and tap “Save.”
6. You will receive a confirmation message indicating that the call divert service has been activated successfully.
How to Deactivate Call Divert on Safaricom
If you want to deactivate the call divert service on Safaricom, follow these steps:
1. Dial ##21# to deactivate unconditional call divert.
2. Dial ##67# or ##62# to deactivate call divert when busy or unreachable respectively.
Alternatively, you can use the MySafaricom app to deactivate call divert. Simply follow the same steps as above, but this time, toggle off the call divert feature.
Tips and Precautions When Using Call Divert on Safaricom
While call divert is a convenient feature, there are some tips and precautions to keep in mind:
– Make sure you have sufficient airtime to activate the call divert service.
– Be aware that call divert may incur additional charges, especially if you’re diverting calls to a different network.
– Ensure that the phone number you’re diverting calls to is active and has sufficient airtime.
– If you’re diverting calls to a different phone, ensure that it’s compatible with the Safaricom network.
– Remember to deactivate call divert when you’re back to your original phone to avoid unnecessary charges.
By following these steps and tips, you can easily divert calls to another number Safaricom and ensure that you never miss an important call again. Whether you’re using a USSD code or the MySafaricom app, call divert is a convenient feature that can be a lifesaver in many situations.
Diverting Calls to Another Number on Safaricom: A Step-by-Step Guide
If you’re wondering how to divert calls to another number on Safaricom, you’re in the right place. Below, we’ll outline the simple steps to follow, so you can seamlessly redirect incoming calls to another number.
| Divert Type | Code | Description |
|---|---|---|
| All Calls | *62*divert number# | Divert all incoming calls to another number. |
| Busy Calls | *67*divert number# | Divert incoming calls when your line is busy. |
| No Answer Calls | *61*divert number# | Divert incoming calls when you don’t answer. |
| Unreachable Calls | *69*divert number# | Divert incoming calls when your phone is unreachable. |
| Cancel Divert | #62# | Cancel call diversion to another number. |
Take Control of Your Calls with Safaricom
The table above provides a clear outline of the different call diversion options available on Safaricom. By following these simple steps, you can easily divert calls to another number, ensuring you never miss an important call again. Whether you’re busy, unreachable, or simply want to redirect calls to a colleague or family member, Safaricom’s call diversion feature has got you covered.
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Frequently Asked Questions: Diverting Calls to Another Number on Safaricom
What is call diversion and how does it work on Safaricom?
Call diversion is a feature that allows you to redirect incoming calls from your Safaricom number to another number, either on the same network or on a different network. This feature is useful when you are unavailable to receive calls on your primary number and want to ensure that important calls are not missed.
What are the different types of call diversion options available on Safaricom?
Safaricom offers four types of call diversion options: always divert, busy divert, no answer divert, and not reachable divert. Always divert redirects all incoming calls to another number, busy divert redirects calls when your line is busy, no answer divert redirects calls when you don’t answer, and not reachable divert redirects calls when your line is unreachable.
How do I activate call diversion on my Safaricom number?
To activate call diversion on your Safaricom number, dial **21* followed by the diversion type code and the number you want to divert calls to, then #. For example, to divert all calls to another number, dial **21*002*0712345678#. You can also use the MySafaricom app or USSD code *100# to activate call diversion.
Can I divert calls to a number on a different network?
Yes, you can divert calls to a number on a different network using Safaricom’s call diversion feature. However, note that you may incur additional charges for diverting calls to a number on a different network.
How do I deactivate call diversion on my Safaricom number?
To deactivate call diversion on your Safaricom number, dial ##21#. This will cancel all call diversion settings and revert your number to its original state. You can also use the MySafaricom app or USSD code *100# to deactivate call diversion.