How to Divert Calls Airtel: Expert Guide to Efficient Call Management

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How to Divert Calls Airtel: A Step-by-Step Guide

If you’re wondering how to divert calls Airtel, you’re not alone. Call diversion is a useful feature that allows you to redirect incoming calls to another number, voicemail, or even a different phone. In this article, we’ll explore the ins and outs of call diversion on Airtel and provide a step-by-step guide on how to set it up.

Why Do You Need to Divert Calls on Airtel?

There are several reasons why you might want to divert calls on Airtel. Perhaps you’re going to be unavailable for a while and want to ensure that important calls don’t go unanswered. Maybe you’re switching to a new phone and want to redirect calls to your new number. Whatever the reason, call diversion is a convenient feature that can help you manage your calls more efficiently.

In addition to redirecting calls, Airtel’s call diversion feature also allows you to set up customized call handling rules. For example, you can set up your phone to divert calls to voicemail during certain hours of the day or when you’re busy. This can help you avoid distractions and stay focused on your work or personal activities.

Types of Call Diversion on Airtel

Airtel offers several types of call diversion, each with its own set of features and benefits. Here are some of the most common types of call diversion:

Call Forwarding: This feature allows you to divert incoming calls to another number. You can set up call forwarding to divert all calls, or only divert calls when your phone is busy or unreachable.

Call Holding: This feature allows you to put incoming calls on hold, allowing you to attend to other calls or tasks. You can set up call holding to divert calls to voicemail or to another phone.

Call Barring: This feature allows you to block incoming calls from specific numbers or types of calls (e.g., international calls). You can set up call barring to divert calls to voicemail or to another phone.

How to Divert Calls on Airtel Using USSD Codes

One of the easiest ways to divert calls on Airtel is by using USSD codes. Here are the steps to follow:

Step 1: Dial the USSD code *61* followed by the number you want to divert calls to, and then #. For example, if you want to divert calls to 08012345678, dial *61*08012345678#.

Step 2: Press the call button to activate the call diversion feature.

Step 3: Wait for the confirmation message to appear on your screen. This will indicate that the call diversion feature has been activated successfully.

How to Divert Calls on Airtel Using the Airtel App

Another way to divert calls on Airtel is by using the Airtel app. Here are the steps to follow:

Step 1: Download and install the Airtel app on your phone.

Step 2: Open the app and log in to your Airtel account.

Step 3: Tap on the “Call Management” or “Call Settings” option.

Step 4: Select the “Call Diversion” option.

Step 5: Enter the number you want to divert calls to and select the type of call diversion you want to activate (e.g., call forwarding, call holding, etc.).

Step 6: Tap the “Save” or “Activate” button to activate the call diversion feature.

Troubleshooting Common Issues with Call Diversion on Airtel

While call diversion is a convenient feature, it’s not immune to technical issues. Here are some common problems you might encounter and how to troubleshoot them:

Issue 1: Calls are not diverting to the designated number.

Solution: Check that you have entered the correct number and that the call diversion feature is activated. Also, ensure that the designated number is active and reachable.

Issue 2: Calls are diverting to voicemail instead of the designated number.

Solution: Check that you have set up the correct type of call diversion (e.g., call forwarding instead of call holding). Also, ensure that your voicemail is not set up to intercept calls.

By following these steps and troubleshooting common issues, you should be able to set up call diversion on Airtel successfully. Remember to always check the Airtel website or contact customer support if you encounter any issues or have further questions.

Diverting Calls on Airtel: A Step-by-Step Guide

Now that we’ve discussed the importance of call diversion, let’s dive into the specifics of how to divert calls on Airtel. The following table outlines the different diversion codes and their corresponding functions.

Diversion Code Function
*61* number * Divert all calls to another number when your phone is busy
*62* number * Divert all calls to another number when your phone is not reachable
*67* number * Divert all calls to another number when your phone is not answered
#61# Check the status of call diversion when your phone is busy
#62# Check the status of call diversion when your phone is not reachable
#67# Check the status of call diversion when your phone is not answered

Conclusion

As you can see, diverting calls on Airtel is a relatively straightforward process. By using the correct diversion codes, you can ensure that your calls are redirected to another number when you’re busy, not reachable, or not answering. This can be especially useful for individuals who need to manage multiple phone lines or for businesses that require call forwarding capabilities.

By following the steps outlined in this guide, you can easily set up call diversion on your Airtel phone. Remember to replace “number” with the actual phone number you want to divert calls to. If you’re still unsure about the process, we recommend visiting the Airtel website or contacting their customer support for further assistance.

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